Rediscovering Walmart

Hello and thanks for reading!

First I would like to start off by saying that this is what I think Walmart should do in order to become a leader in the world of giants again.

We all have had the same problem when going to Walmart, you go in pick up some items that takes 5-15 minutes....and then to the register you go to wait forever....

This happens to be the biggest complaint, I believe.

You I am sure dread this..that is why most people do not like going to Walmart. To make money you have to spend money. I'm sure everyone has heard this...and Word of mouth is the best advertising a company can have. With that in mind, this is how I see a solution.

Walmart should hire enough cashiers to keep half of their registers open at all times. This will make people feel better as they enter the store. After all the first impression is what leads to what comes after. Walmart then needs to hire about 15 people to assist people throughout the store. These 15 people will be a key to success later. Helpful people to find items, and recommend items makes people feel valued and wanted in the store. Now, these 15 people serve as a multi-purpose position. By helping customers, they can help increase profit, and prevent thief by being present. Also, during the busy times...like around the 1st when everyone gets their food stamps, holidays, weather, or Walmart just gets busy...these 15 people will join the other cashiers up front to open up all the registers available. This will let people know that everything is being done to get them out of the store as quickly as possible.

Now Walmart might think or get a crazy idea that they either they can use the people they got or the can use these new people for more than described. This has not worked for them. As I said before Word of mouth is the best advertising for a company. When word gets out ...and it will fast...that Walmart is listening to its customers by doing this ....Walmart will be busy all the time...

Think about this if you doubt what I have proposed, if you knew at anytime you wanted to go or had to go to Walmart and you could go in and be out in half the time or less than before, Would you go more often?
Many people do not go to Walmart unless they have to. I would rather go somewhere else, even if I have to pay more. If I knew that there would be people to help me find things, and cashiers to get me out of the store and on my way, I believe I would go more often than I do.

Of course with all this said, there are smaller details to the planning and execution of this but I don't get paid to analyze or anything from Walmart. This is an idea that Walmart needs to look into very much. A giant can only get so big before it fall from its own weight.

Well Thanks for reading, hopefully this outlook will make someone see that something has to change.